OVERVIEW
Welcome to Nutricor Healthtech Pvt Ltd. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with and be bound by these Terms. If you do not agree to any part of these terms, please refrain from using our services. We may update these Terms at any time without prior notice.
1. Eligibility
To use our website or place an order, you must be at least 18 years old or the legal age in your jurisdiction. By using our services, you confirm that you meet these eligibility requirements. We reserve the right to cancel any orders or deny service if we believe a user does not meet these criteria. Providing false information may result in account suspension or legal action.
2. Product Information
We strive to display accurate information regarding our snack products, including descriptions, ingredients, images, and prices. However, we do not guarantee that all product details will be completely error-free. If a product is listed with incorrect information or pricing, we reserve the right to correct it and cancel or modify the order. Nutritional values and benefits are for reference only and not a substitute for professional health advice.
3. Orders and Payments
Orders can be placed through our website for individual or bulk purchases across India. Once an order is placed, you will receive a confirmation email with order details. We accept multiple payment methods, including UPI, credit/debit cards, and net banking. All payments must be completed successfully before the order is processed. We reserve the right to cancel orders in case of non-payment, stock issues, or suspicion of fraud.
4. Shipping and Delivery
We ship PAN India using reliable logistics partners. Estimated delivery times may vary based on location, availability, and shipping conditions. We are not liable for delays caused by unforeseen circumstances such as weather, strikes, or third-party courier delays. Shipping charges, if any, will be clearly mentioned at the time of checkout. Once dispatched, tracking details will be shared via email or SMS.
5. Returns and Exchanges
We accept returns and exchanges as per our Returns & Exchanges Policy. If a product is damaged, incorrect, or defective, you may be eligible for a replacement or refund. You must raise a return request within the time frame mentioned on our returns page. Products must be returned in unused condition with original packaging. Final decisions regarding refunds or replacements rest with our customer service team.
6. User Responsibilities
You agree to use our website and services lawfully and respectfully. You must not misuse the platform, engage in fraudulent transactions, or attempt to hack or disrupt the website’s operations. Any unauthorized or harmful use of the site may result in termination of access and legal action. You are responsible for maintaining the confidentiality of your login credentials, if any.
7. Intellectual Property
All content on this website, including text, images, logos, product names, and trademarks, is the intellectual property of Nutricor Healthtech Pvt Ltd or its licensors. You may not reproduce, distribute, or use any content without our express written permission. Unauthorized use of our brand or materials is strictly prohibited and may lead to legal action.
8. Limitation of Liability
Nutricor Healthtech Pvt Ltd shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products. While we take all reasonable steps to ensure quality and accuracy, we do not guarantee uninterrupted service or error-free content. Your use of the site and our products is at your own risk.
9. Governing Law
These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in Mumbai. Both parties agree to resolve disputes amicably before taking legal action.
10. Termination
We reserve the right to terminate or suspend your access to our website or services at our discretion, without prior notice, especially if you violate these Terms. You may also discontinue using our website at any time. Any pending obligations, such as payments or product returns, will continue to apply even after termination.
11. Contact Us
If you have any questions or concerns about these Terms, feel free to contact us. We’re here to help you have a smooth and transparent experience with Nutricor.